Surgery Update for Patients

Dear patient,

Please see important update below on how the surgery is working.

To keep patients and staff safe we currently operating a reduced footfall. Contact has moved from face 2 face to telephone and video consultations, however please be assured that if a patient needs to be seen the clinician has the capacity to this whilst following government guidelines.

It is important for us to remind you that we are still here to treat patients that need treating and if you have any health concerns please do not hesitate to contact us.

First point of contact is to either submit an e-consult online via or telephone the surgery on 01992 464147 for an appointment.

Where possible we ask you to where your own face covering as per government guidelines. Your temperature will be taken before entering the surgery and be asked to sanitise your hands.

We would like to take this opportunity remind any patients who are not yet to sign up to online services to do so. You can register online by Once you are registered you will be able to use the services to:

  • Order your repeat prescription
  • Making an appointment (please note this has currently been suspended)
  • Cancel an appointment
  • Change your contact details
  • Review your medication an know allergies

We have listed below a few items that patients should have at home where possible:

  • Thermometer
  • Blood pressure monitor
  • Oxygen saturation monitor (pulse oximeter)

You are able to purchase these items online or through local pharmacies.

Thank you for your continued support.

Amwell Surgery